Accommodation and Food Services

This industry covers groups such as:

  1. hotels and clubs
  2. cafes and restaurants
  3. takeaway food
  4. music and entertainment.

Occupations in this industry include:

  1. food preparation and customer service
  2. Cooking and food handling
  3. cleaning and room service.

Workers in this industry are likely to be injured at work due to:

  1. body stressing caused by hazardous manual tasks
  2. slips, trips and falls
  3. mental stress
  4. electric shock.
  5. Economic repercussion: Along with often-dire health consequences, contaminated food has severe economic repercussions. A 2018 World Bank report revealed that unsafe food costs low- and middle-income economies $110 billion in lost productivity and medical expenses each year.

Common hazards that workers in this industry are exposed to include:

  1. knives
  2. lifting heaving objects
  3. workplace bullying
  4. fatigue
  5. shiftwork
  6. transporting cash
  7. noise (for example, in concert venues).

There are usually lots of young workers in this industry. For many it is their first job, so you should think about the training and supervision they will need to do their job safely.

  1. Good quality anti-fatigue and anti-slip flooring in your food preparation areas and behind bars will reduce the risk of falls, and make work more comfortable for your workers who stand for long periods.
  2. It’s hard to avoid the use of knives in food preparation. In some circumstances, cut-resistant gloves can be used to add some protection.
  3. Cleaners frequently suffer electric shocks from damaged cords on vacuum cleaners. Make sure you have a testing and tagging program, and encourage workers to promptly report any damage so it can be repaired.
  4. Workers servicing accommodation areas frequently suffer muscular injuries from moving heavy furniture. Use a buddy system and set realistic servicing targets; a little extra time taken can pay off in reduced injuries.

Resources

KENYA
  1. Inspection checklist for operating accommodation facilities (hotels) during the covid-19 pandemic
  2. Protocol and management guideline for restaurants
  3. Permits and licenses for restaurants and other food and beverage services
  4. Guidelines for hotels and restaurants. Downloads
  5. General business requirements and licensing - eRegulations Kenya
  6. KEBS – Food safety Certification
  7. Quality and food safety advisory- KEBS Kenya Bureau Of Standards (KEBS)
UGANDA
  1. Uganda standards catalogue
  2. Uganda : Acquiring a catering licence
  3. Uganda National Bureau of Standards
  4. Uganda Licencing information portal