Occupation violence is any incident where a person is abused, threatened or assaulted at work. It might come from anywhere - clients, customers, the public or even co-workers.

To control occupational violence, SGBs need to;

1. Train employees to recognize warning signs and violence prevention measures
2. Develop and implement health and safety policies and initiatives focused on OVA denouncing intimidation and aggression, while promoting employee-client barriers.
3. Employers should lead by example to demonstrate the desired culture of their workplace to their staff by creating an environment where employees know what appropriate behaviors and treating others with respect looks like.