Organizing tasks, systems and structures involves clarifying responsibilities and roles,
improving supervision and workplace relationships and ensuring variety. Employees who face high
emotional demand and conflicting roles are more likely to report psychological distress - placing
them at higher risk of mental health disorders and reduced productivity. Causes of these issues include:
- Assign to many: Assigning a task or responsibility to more than one person.
- Transferring expectations: Making promises or setting expectations with vendors, customers, or people from
other areas of the company and then expecting the staff to deliver.
- Setting expectations that are beyond what an employee can accomplish.
- Lack of proper clear instruction: Employees should have clear instruction on tasks to avoid misinterpretation
or assumptions.